Store pick up

Can I pick up the orders I purchased from the website?

Yes, customers may opt for the Collect In Store option and no cost will be charged.

How long will my order be processed?

Collect In Store orders will be processed within 24hours-48hours business hours before it’s ready for pick up

Do I need to wait for an email or can walk in without receiving notification?

Once your collect in store orders have been processed, we will send an email notifying that your order is ready. You will have to wait for the email before walking into our store. Pick up without email notification will not be entertained and customers will have to wait for the email.

Can I exchange my collect in store items or do I have to email first?

Yes, you may exchange the item purchased right away (subject to T&C), however it will be depending on availability.

What if I have not received emails after 48hours from the date of purchase?

You may contact our team at sales@mimpikita.com.my or call our store 03-22018059 for confirmation.