Store Credit

What is store credit?

Store credit is a return mechanism offered to customers who return an item not eligible for a refund. It can be used to buy other goods at our website/ flagship store. You may exchange merchandise or receive store credit in the amount of the item's last sale price.

How long is the store credit validity?

Store credits validity differs on its reasons. Return orders - 6 months, Refund orders 12 months.

How do I use the store credit?

In any case of return or refund, our team will provide customers with a code of their own and they may use it during check out for next purchase on our website or flagship store.

Can the store credit be changed to cash or transfer to another person?

Unfortunately, store credits are final and not eligible for exchange into other forms. It also may not be transferred to another person as store credits are registered only under one customer email address.

What happens if my store credit expires?

We do not take any responsibility for any expired store credits as our team had informed customers prior when we provide the store credits code.