Return & Exchange Policy
Yes, exchange is allowed within 7 days after the date of purchase made/item(s) received, however it will be subjected to T&C.
No, only exchange for sizes is allowed and it is subject to availability.
No, items offered during a sale OR price reduced items strictly do not qualify for exchange nor returns.
Yes, exchange or return request without receipts or order invoice (for online purchase) will not be entertained.
Yes, customers will have to bear the cost for delivery fee first, before our team proceeds to send a new exchanged item.
Yes, it is preferable. You can proceed to exchange or return at our flagship store in Bangsar..
Sales items, accessories and lifestyle items cannot be returned, exchanged or refunded.
Items must be unworn, unwashed, unaltered and still have their tags intact.